Hiya, perhaps you thought that I had vanished. Heres a story.... (yep another one lol)
At Christmas Santa bought a lovely new smart TV, with all the bells and whistles you could imagine, a pressie to us from my late mother in law. WHoo hoo did we have fun with it, Iplayer terrrific, didnt bother watching stuff, used the various Iplayers.
January came and with it the dreaded snow and ice and just after my daughter left for her travels, the Internet left as well.
We have had 2 whole months of wires everywhere, and saving up for a new router, because it must be the router must it not?
Its the connection here?
Its the router?
I have been going bonkers, to get on my blog takes ages and ages, so I gave up.
We got BT to check the line...twice... nothing wrong
Earlier this week we decided to buy a new router, a lovely top of the range router, surely it will be this...with bated breath and late into the night we connected everything and and and....no difference.
Today we have wires all over the place as yesterday a very nice phone engineer who was fixing my sons system at his company, suggested plugging the new uber router straight into the main phone socket
(are your eyes glazing over..... hang in there..)
No difference...grrrr...grrrr headache coming on
At tea time today my husband found a speed checker online and guess what we are receiving .2
POINT TWO...POINT TWO....
So whilst I was cooking tea I found the AOL number & started what has turned out to be a TWO hour trial.
Ring one number... get through really quickly...go through everything,,, oh its the wrong number
Ring next number Hey its a Canadian (no problem with that but boy did he talk fast) so put house phone on hands free really loud
Go through everything and I mean everything...bra size....inside leg...you know how it goes
Oh we need to check the line, so ring us back ON THE MOBILE in 15 minutes
Ring back and get a man whom I could not understand
(hang in.....open eyes)
My husband had to...undo the BT box...connect a wire to a test socket (in the hall behind a unit), plug in new router, plug in old router, all the time this man was rambling on with a very strong Indian sounding voice.
There is nothing wrong, we need to send an engineer, this will cost you fifty quid if it turns out to be at your end. Do they think I had come up with the mushrooms?????
How would I know if it was my end or their end, they could say any old thing, I went quite politely bonkers, really bonkers, shreakingly bonkers
The man who was by now totally aghast at me, burbled something about a manager and I grunted, Ive had enough, we are leaving AOL after 18 years POINT ROTTEN TWO...
Hello Mrs Folgate, please do this and that, what is your hat size and how tall are you...(grrr again)
I WILL JUST TURN UP YOUR SPEED FOR YOU
What speed do you have now, after resetting everything, including passwords, oh we can ring you back, I hissed at him no b****y fear, I dont believe that you will. You can WAIT online...(wish I had had a tune to blast at him)
12.5.............twelve point five
I thought that my eyes would fall out, rage is not the word......he TURNED it up from point two to twelve point five...just like that, after I threatened to leave and go elsewhere (to Sky with their seven)
After I calmed down he said this and I quote & this is the point of telling you this incase you ever get a similar thing happen to you
THERE WAS A FAULT SHOWN, SO WE TURNED DOWN YOUR SPEED, SO YOU GOT SOME INTERNET, INSTEAD OF LOSING IT ALL, & there it would stay forever if we had not complained.
No we didnt need an engineer at fifty quid plus this and that which I couldnt understand and yes everything would be fine now
TWO HOURS...... my husband said next time one of the light bulbs goes on the blink perhaps the electricity board will turn down our supply so we have just a little........
Normal service with pictures will now be resumed and I hope that this tale may help someone out there, i am off to watch a whole stack of Quilt shows and videos that I have not been able to do for two whole months & dream of a piece of chocolate tomorrow for Easter Day & the end of Lent
HAPPY EASTER to you all xx